Have you recently gotten the dreaded “Blue Screen of Death?” You may not need to get computer tech support. Try some simple fixes first before looking for professional help. Even if they don’t fix the problem, you can gain some valuable information that will help speed up the process of fixing your computer when you do get computer tech support.
When you do get the blue screen, write down the error message that tells you what the problem is. These messages can be cryptic and confusing, but it may prove helpful for diagnosing the problem. Just as important, you will want to make sure the next time you get the blue screen that it is because of the same problem.
With most problems with a computer, you should try restarting it. The problem may have happened on start-up. Restarting the computer could fix the error. If the blue screen does reappear, make sure it is the same error message you had received before.
Once the computer has gone through the start-up process, see if you can reproduce the blue screen. Try to remember exactly what you were doing when the blue screen popped up. Go into the same software you were working on. If you get the blue screen every time you work in a certain software, especially one that you recently installed or updated, it’s a good bet the problem is in the software.
If it is a software problem, try running the software on a different computer. If you still get the blue screen, then the problem is in the software. If not, then the problem is compatibility between the software and the original computer.
Try uninstalling the software to get rid of the blue screen problem. Most software comes with an uninstall program, or you can go into the uninstall program on a Windows computer in the Control Panel.
System Restore could prevent the need for computer tech support
If you are unable to uninstall the software, you may try using a System Restore on a computer with Windows XP or newer. This also can be done through the Control Panel. This will erase anything done to the computer after the date of the System Restore.
If it does not appear to be a software problem, you may try investigating the error message you keep receiving. Paste the message into a search engine and see what results pop up. If other people have received this error message, they may have figured out the problem and posted this problem, and possibly a solution, online.
If you’re still stuck, you might check to see if you have a virus or some other type of malware. Run an antivirus program on your computer and fix any problems that are found, if possible.
The problem could even be a hardware issue. Check air vents to see if fans are running properly and that vents are clear of dust and debris. If you feel confident about it, you could even shut down the computer, open up the case, and turn on the computer to see if all the fans are running.
If your problem persists, it would be a good idea to contact a trusted computer tech support company. Fortunately, you’ll be armed with information to help the tech diagnose your problem.