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It has been speculated that services such as email support won’t be needed for much longer due to an anticipated decline in the use of email. This is based on the perception that email is being hurt by the rise of social media, text messaging and even instant messaging. Not so fast. The Mesmo Consultancy, a company that teaches other companies about email best practices, did a study on email usage as well as social media and instant messaging over the second half of 2012 and found some surprising results. … Continue reading
It doesn’t matter which email provider you use, if you need email support it’s next to impossible to get help from your provider. Having trouble with email is one of the most frustrating things that can happen when using a computer. Email is probably one of the most popular ways to communicate because it’s fast, easy and there is a record of the conversation as well. What do we do when our emails are hacked and they become corrupted now threatening friends and relatives’ email accounts? It would be extremely helpful to … Continue reading