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A spotlight has been placed on the need for computer and Internet security after a large-scale cyberattack on an anti-spam group affected perhaps millions of Internet users throughout the world. The attack began in March 2013. The cyberattack targeted Spamhaus, which is a volunteer organization that provides lists of spammers to email providers. These lists help the providers determine which email to mark as spam. The cyberattack appeared to be an attempt to prevent Spamhaus from updating its lists. This could result in email customers receiving more spam than usual. … Continue reading
While people go to great lengths to protect their computers and networks, they often forget the importance of email support and security. This came into focus on Feb. 6, 2013, when email accounts belonging to former presidents George H.W. Bush and his son, George W. Bush were hacked, according to an article that appeared on The Smoking Gun website. Accounts for other members of the Bush family also were hacked. A website also was hacked and was used to host photos and personal correspondence that were stolen by the person … Continue reading
The need for email support will be on the rise after it was announced on Wednesday, February 20, that Microsoft was going to combine Hotmail with Outlook, which was introduced last year. This will affect some 300 million users of Hotmail, who will be required to switch to Outlook by the of summer 2013. The good news is that Hotmail customers will be able to keep their same email address. This is especially important for businesses that have been marketing with their Hotmail address. The biggest difference will be in the … Continue reading
It has been speculated that services such as email support won’t be needed for much longer due to an anticipated decline in the use of email. This is based on the perception that email is being hurt by the rise of social media, text messaging and even instant messaging. Not so fast. The Mesmo Consultancy, a company that teaches other companies about email best practices, did a study on email usage as well as social media and instant messaging over the second half of 2012 and found some surprising results. … Continue reading
It doesn’t matter which email provider you use, if you need email support it’s next to impossible to get help from your provider. Having trouble with email is one of the most frustrating things that can happen when using a computer. Email is probably one of the most popular ways to communicate because it’s fast, easy and there is a record of the conversation as well. What do we do when our emails are hacked and they become corrupted now threatening friends and relatives’ email accounts? It would be extremely helpful to … Continue reading