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Our Support System

Let’s say someone comes directly to you to work on your computer or network. If you’re not sitting right next to the person doing the work, you have no way of knowing what they’re really doing to your system. All the activities take place between the technician and your PC or network. There’s no easy way to monitor and restrict a technician’s activity, so the technician’s the only one who really knows what’s going on.

Security risks are even worse when you hand over your computer to someone in a store. Who knows who’s accessing your machine, and more important, what they’re doing to it?

All MyComputerHelper’s our support sessions are highly secure and encrypted. Our Techies work in a controlled, monitored environment to ensure you get top-notch tech support that’s safe and secure. These sessions are also rigorously audited, to ensure compliance with our strict quality and security standards.

Complete Support for Computers

You’re in control of what our Techies do for you. MyComputerHelper’s tools allow you to restrict a Techie’s access to selected applications and folders. Our tools also restrict Techies from downloading files, applications, etc. from your computer.

With MyComputerHelper’s support, you get top-notch, secure service every time you need us.

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